Getting started

A: Pumpkinvine operates under KILLARA SECURITIES PTY LTD in Australia (representative no. 001322159), a long-established Australian securities firm. The platform is built to be a clean, efficient mutual-protection and risk-buffer venue for traders: premiums and fees paid by clients flow into a protection pool, so that a client who is liquidated by losses gets a second chance to trade. Pumpkinvine is a leading platform in derivatives protection contracts and the largest of its kind worldwide, with a premium pool currently above 10 million USDT. It is based in Sydney, Australia, with operations centres in Singapore and Hong Kong.

A: Trading rules are identical to normal trading on mainstream international futures products — the only addition is the insurance module. The protection works as follows: a. After registering, you fund your funds account, transfer from there into an insured trading account, and pay a premium of 10% of the covered amount to start trading. That 10% premium goes into the protection pool. b. You then trade normally. At any point you may withdraw, which ends the protection. If you are losing, you cannot withdraw; once losses reach the 80% claim line, the account is automatically granted a credit line worth 50% of the trading capital and can keep trading. The credit line can be traded with but cannot be withdrawn. c. Once the credit line is in use you may still withdraw at any time, which ends the credit line. If losses continue until 80% of the credit line is gone, the credit line ends and this trading period is over.

A: Click Register on the home page and follow the prompts to link your email. The whole thing takes about a minute.

A: Mainstream international futures — currently the most actively traded contracts worldwide. Digital assets, FX and equity products are on the way.

A: Pumpkinvine is a Web3 trading and settlement platform, and every product is denominated in USDT. Wallet-linked trading is coming, but for now deposits and withdrawals are USDT only — we do not accept fiat.

A: Non-USD currencies are converted to USDT at the live exchange rate. USDT is the only settlement currency on the platform.

A: No. It gives you a second chance to trade once your losses reach a certain point — which is why it is called Second Life insurance.

A: No. Hedging is prohibited. Our risk controls monitor IP address, position direction, size, opening time and other signals in real time. Where hedged trading is found, the trades may be ruled invalid and we reserve the right to suspend the account.

A: No. One investor may hold one insured account. KYC is enforced strictly so that each individual's entitlement is protected.

A: Yes. Cover ranges from 1,000 USDT to 100,000 USDT per account.

A: Register as an agent on the platform and you become one straight away, with 20–90% of trading fees rebated, plus agent points that earn platform-token rewards. Contact online support or your local representative for details.

A: Our address and email are at the bottom left of the home page. Email us directly, or ask online support.